I am so tired of this app. I have been a member for a year now. The app is user-friendly however it has system outages almost on the daily. I am not exaggerating when I say that at least once a week when you go to book there is some sort of issue. Oh and if you’re traveling for gorbid you want to book your workout. It happened to me when I visited Colombia and now it’s happening again in the Caribbean. There should be no issues seeing as I have the app and I’m logged into the app. I’ve spoken to my friends in miami and they have no issues. And this has happened to many friends of mine when they go out of town they can’t book either. I went ahead and deleted the app and reloaded it in hopes that I can schedule my workouts for next week. When I reloaded it and went to log back in it says too many requests. This was my first request!!!! This shouldn’t happen. I should be able to book through my app from whatever country I’m in as long as I’m on my own device and logged in!!!!

As I have used the LifeTime app over the past couple of weeks, I have loved my experience with the app. I loved the easy access to my LifeTime membership through the mobile membership card, but the big kicker is the different classes that you can schedule and are offered online through the App. Most of these apps have workout plans that you can find online for free, so this app offering different options is very helpful. The app was mostly easy to use, however, they could update the user interface to more easily find personal training and workout videos that LifeTime offers. I love the ability to also schedule classes with trained personal training experts to get a great workout. Also, the workouts in the app being included with the membership is a big plus.

It does all the things you’d expect a gym membership to do- book group fitness reservations, manage your account, virtual classes, and more. I’m not sure how well the virtual classes work in the app as I haven’t tried those. But the feature for searching for classes could use some work. The schedule shows everything all in one place, but then you have to filter for the relevant types of classes. Not sure why there isn’t just a button already there for “group fitness” “kids club” etc. so that’s con #1. You have to create filtered views of what you want to see, so for all adult group fitness classes, you can create a filter and save it to your favorites so you don’t have to apply the filters every time. I guess that’s nice, but not sure why it’s set it up in a way where you have to do this every single time. The other issue with this is that the “favorites” tab is buried in the app so then when you save your favorites, it takes multiple clicks to get to it. It should be front and center so that when you open the classes section, you can immediately select the filter favorite (or just have buttons that do this filtering for you already?). It’s little things like that that make this app difficult to navigate.