Call Jay even though they were all going through this epidemic and we’re trying to revive ourselves and come to a new living environment and having or locals restaurant owners or just business owners am literally just drowned but still survive than done things that they’ve never done before for employees to continue to be able to survive in this epidemic situation that were in but it was really really nice to see a brand new menu more choice is more more different choices than what it used to be and then the website is a lot more friendlier than what it was so kudos to the webmaster on that but I will net my experience with you guys as always been awesome and now it’s even gotten better thank you so much kudos to you and I’m on my way to pick up my order

Just like any other restaurant the convenience of ordering thru an app is very helpful and of course quite efficient. The availability of all options in the app compared to when you order while on premise drives my decision on which place to order from. The wingstop app does not give you the option to select the wing sauce on the side. I prefer my wings plain then dipped in the sauce when eating them. Because the amount of sauce you want in your wings depends on the flavor of the sauce. This also preserves the crunchiness especially when you ordered it well done. I sure hope developers make this change ASAP so I can start using this app again. I tried calling in my order one time and despite me asking to have the sauce on the side. They forgot and they had to redo the order which I have to wait for to get done. So for the meantime I order my wings from a local wings place since they do what you requested for.

I placed an online delivery order and waited for my order but my order was never delivered to me. When I placed my online order to be delivered to my door I was not given any receipt or confirmation number and was only given a number. I tried calling the number it gave me but the number was out of service. There was no location on where the driver was and after about an hour my order was marked complete. I went outside of my apartments and saw no one, never got my order. There is nowhere I am able to dispute this and I paid $40 for my order (including tip). Since there was no option to dispute this on their app, I tried contacting Doordash and Doordash told me I need to request a refund from Wingstop. So now I am going back and forth and my $40 was stolen from me. Be careful using the app! It’s worked before but not every order will be delivered by a driver so just know if you don’t receive your order or have any issue with your order, expect for the issue to never be resolved and expect for your money to be stolen from you.