The BBW app is ABSOLUTELY awful. It is glitchy and constantly freezes, especially when checking out. Simply adding or removing items from your cart is enough to make the app stop functioning. It also never clears your cart, so anything you have added (INCLUDING sold out items) must be manually removed, which once again causes the app to lag. Occasionally it will also log you out randomly losing all your shopping items. Just an awful app, and has been that way for way too long now.

This app started off good when I got it a few years ago but lately it's wonky as hell. It erases orders, makes it difficult to sign in, and it glitches badly. I'm sure customers spend more money online than in-store, so please fix this asap. Thanks in advance! UPDATE: 5/23/25- The app is still wonky and not working correctly. Also, I never get any special offers or discount emailed to me, even though I've given my email address several times.

Freezes and crashes all the time. All it's doing is loading the mobile version of the website inside the app. But somehow it's even slower than the regular site. it's pretty appalling that this app has been trash for several years now and it's still not fixed. it needs a complete rewrite guys. Of all the apps of the major retailers I have this is far and away the worst! and why don't you have Google pay integrated?