Nearly worst app ever. Want to start a new account - good luck. There are 2 fields for your street address & both have to be filled out, or maybe they don't? Want to buy something - good luck? 5 of the 7 items we wanted weren't available in store, or for delivery. No way to find availability at other Ikeas other than to search store by store by store. Looking for something in particular - good luck. The app doesn't have a store map. Tried to call the chat. Went to a Spanish(?) speaking menu.

Uninstalling. Absolutely despise this app and now it won't work without setting preferences. Way less useful than the old app. The 2 functions I use the most, store information and a quick shopping list, are buried. Instead, the home screen is full of pretty pictures of aspirational rooms that I don't need. The one improvement is that online ordering is easier. Please bring back the ease and utility of the old app!

Where do I start? The filters and item taxonomy (IA) is not intuitive. You cannot be at the point of sale and switch to "pick up at the store". First you have to make the mistake of filling your cart with everything that you're shopping for, realizing that delivery fee is $100 or more, do like 80 extra clicks to find out that half your order requires you to find the item literally the old fashioned way off the shelf... And why even have an app at that point?