Expected to send documentation in because I moved before card arrived but faxed the required documents twice which takes them 5-7 days to receive the fax and now they need two additional weeks to review the updated Drivers license RealID that is now required when renewing or changing addresses etc….and it’s just asinine to think it takes 7 days to receive the fastest electronic submission they allow. No online portal or secure email to track your progress. The only other option is sending snail mail. Ridiculous also not calling in the is apparently. I liken it to calling sprintpcs in 2005.

UPDATED REVIEW ( Thanks for a actual reply changing my rating to a 5 star why ? Because after my feedback CONCORA CREDIT took the time to read and reply which shows me they are listening to their card holders feedback which is a good start & will help the future of this app & their cards & products going forward… Hello so I have seen reviews on Celtic bank about how indigo card didn’t have any app , so I m glad you guys finally got one up for it , I don’t have my card yet but I will say I’ve logged in a few times to check the app out , I have other cards with fully functioning apps , this one is on its way I’ll say that but please you there is so much you need to add , biometric log in , or pin log in having to use a password every time is a pain , I noticed no document center with info needed that needs added only basic stuff shows (again it’s better then nothing ) but if you want customers to stay they need to feel safe & valued able to see finances & a functioning help center possible chat option card holders don’t want to feel sub prime . This card has potential above others in its class . If you take the time to invest in card holders more will apply. Other then that im just super happy there is at least a functional app ( bare bones ). But there ! Here’s hoping updates help bring it to life .

Very Confused As To Why A Debit Payment Takes Longer Than One Business Day To Clear On Card. We Are On Day 4 And I Still Cannot Use The Card I Paid Off Yet Funds Were Withdrawn From Account Immediately. I Would Suggest Not Getting This Card Unless You are Cool With Waiting Weeks For Payment To Clear On Card. I would like to add an update to this review. The Milestone Mastercard is a complete scam. I called upon my debit payment being approved by my bank and Concora told me the payment was declined despite having taken the money from my account. Will be filing complaints with the Attorney Generals office and this card will no longer be available in New York. Best of luck to the owner of these scam cards. All of support is barely understandable and very unhelpful. Was left in silence for over two minutes upon the support person not being able to answer my question. Shame on this company. Heed my advice and stay very far away