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Airbnb

Airbnb

Airbnb, Inc.

4.8

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AIRBNB MORE THAN AN AIRBNB
The world is endlessly interesting and with Airbnb, you can explore it in more ways than ever. Find remarkable homes, unforgettable experiences, and incredible services all in one app. Get inspired, book, and go.

BOOK A HOME AND GO WHERE HOTELS CAN’T
Explore 8+ million vacation rentals in 240+ countries and regions to find the perfect stay for every kind of trip, whether you’re traveling alone or with a group. Use over 80 filtering options to find the amenities you want, like a pool, a kitchen, or accessibility features like step-free entry. View all the details of a place at a glance on the listing page and check out the ratings and reviews to see what other guests who’ve stayed there think about it, too.

DON’T JUST SEE A PLACE, EXPERIENCE IT
Find thousands of experiences around the world, hosted by locals who know their city best—all vetted for quality based on a host’s expertise, reputation, and authenticity. Uncover unique perspectives on landmarks and museums. Get a taste of local cuisine through cooking classes and food tours. Enjoy the great outdoors, an art workshop, a live performance, and much more. Plus, check out Airbnb Originals—extraordinary experiences hosted by the world’s most interesting people, designed exclusively for Airbnb.

MAKE YOUR STAY EVEN MORE SPECIAL WITH INCREDIBLE SERVICES
Make the most of your stay by booking incredible services right at your Airbnb, like private chefs, photography, catering, prepared meals, hair styling, nail treatments, makeup, massages, personal training, and spa treatments—each offered by experienced service hosts who have been vetted for quality. You can book thousands of professional services at nearly every price, all in one app, all over the world. Best of all, you don’t need to stay at an Airbnb or even be on a trip to get these services. Schedule a blowout, training session, and more right at home.

GET A TRAVEL APP THAT TRAVELS WITH YOU
After you book a home, you’ll get personalized recommendations on the homepage suggesting services and experiences for your trip, tailored to where you’re staying and who you’re traveling with. And the redesigned Profile gives you a snapshot of all the places you’ve been to on Airbnb, and the people you’ve met along the way.

FIND ALL YOUR TRIP INFO IN ONE PLACE
Quickly find or share the details of your reservation—making it easier for everyone to get there, get inside, and get connected to wifi with just a tap. Our in-app messaging means every guest on the trip can easily communicate with hosts to say hi, ask questions, and receive up-to-the-minute booking updates. You can also share photos, videos, and even customize an Airbnb Service, all in the same chat. And with a day-by-day view of everything you booked in the updated Trips tab, it’s simple to keep track of your plans and get key details like check-in times, special instructions, and entry codes all in one place, even when you’re offline.

WANT TO HOST? AIRBNB MAKES IT EASY.
Whether you want to host a home, experience, or service, you can reach millions of people traveling and grow your business on Airbnb. List your home in a few simple steps. Or, you can apply to host an experience or service and once approved, you’re ready to welcome the world.

YOU’VE COME THIS FAR—NOW GO FARTHER
Stop reading and fire up the app to book yourself a one-of-a-kind trip on Airbnb.

Release Details


Publisher CountryUS
Country Release Date2010-11-10
CategoriesLifestyle, Travel
Country / RegionsUS
Developer WebsiteAirbnb, Inc.
Support URLAirbnb, Inc.
Content Rating4+

Average Rating


673.63K+

Rating Breakdown


Featured Reviews


  1. By Jazzy12343

    2025-03-03

    Version 25.09

    BugsFeature RequestsPayment and BillingSpendingWaiting

    I have been trying to communicate with airbnb for the last 2 days and no one responds my messages. i had previously booked and airbnb and didn’t find it to my convenience so i decided to cancel and book a different one. two days later i booked another airbnb and got accepted and my money taken, within two hours airbnb cancelled my stay without any notice or warning. I had to communicate with support and they had told me my card was giving problems and to use a gift card instead, i had waited until the next day to receive my money back to buy a $740 gift card, put it on my account and then try and book another airbnb to get an error and not being allowed to book. after hours of trying to communicate with support they had told me that my account was restricted which is absolutely unbelievable and unacceptable that the last person that talked to me wasn’t able to tell me this so i wouldn’t but a balance on my account and not be able to book when i need a reservation for march 7-9 for my birthday weekend and now have no way to access the funds, after communicating again with support they told me i would be able to book a hotel stay after 24 hours and it’s been 3 days and i still haven’t been able to book anything and i’ve been trying to communicate for 2 days 2 DAYS!!!! with support and have gotten no response when i need a stay in 5 days and have $740 frozen here and can’t do anything and you guys won’t do anything about this !!

  2. By Natashakap

    2025-02-16

    Version 25.07

    Customer ServiceFamilyHate itLocationSpending

    My host cancelled 4 days before my trip with no explanation. I want to give the benefit of the doubt that may there was a family emergency. But the experience dealing with Airbnb after this was absolutely horrible. The worst customer service I’ve never experienced. First they offered a $69 to rebook, a 5% discount which is not an acceptable amount for the inconvenience this called. I was about to take off for an international flight so I rebooked a new place quickly that the customer service shared with me that they told me was the same area. I lost service on my flight and then the next day when I had service, I went to look at the Airbnb and realized it was not the location I wanted. In California, it says you have 24 hours to cancel as long as the booking was 72 hours before (which mine was). I was on the phone with Airbnb and they told me they had to look into the California laws I shared with them and they would call me back in 2 hours. Airbnb then told me I wouldn’t get a refund because it was 27 hours, which was outside of that policy. I tired to reach out the host of the new place and they told me they would only refund me if someone else booked. It was just over three days away and I do not expect someone to book it. The customer service was BEYOND horrible and I will never ever use Airbnb again. Please share this story as warning to not use Airbnb.

  3. By jtg5420

    2024-08-22

    Version 24.33

    Feature RequestsHate itLevelSpending

    Recently stayed with a host that was very clearly defrauding us. They staged “damage” that occurred from our stay but had faked the damage themselves after we had left. A deep dive into the host’s reviews ended up revealing a pattern of similar behaviour and other scams. After trying to claim over $800 in damages for a window blind that had been taken off the track, we tried to resolve the issue with Airbnb, showing that we had made the host aware of issues that we did find present (there was a tear in the couch and the dryer wasn’t functioning) but this damage was not us. We also showed them the multiple other instances of shady business the host had done. Airbnb originally claimed that there wasn’t sufficient evidence to find us responsible but they were going to reimburse the host themselves and close the matter. Fast forward a few days later and now Airbnb is claiming we are fully responsible and need to reimburse them for the money they sent the host. The lack of consistency and what honestly just seems like trying to make back their money in spite of lack of clear evidence shows they can be just as shady as the hosts they collect their fees from. Airbnb had become a platform where this stuff is permitted as long as they get their cut, and the customer is left to pick up the bill. I unfortunately can’t trust their service team to have my back, so I won’t be using their services again.

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