It is functional but much was lost, little was gained. Since the last big update, the app [and website] have had a complete overhaul. No way to view order history/reorder favorites like you used to/competitors offer. Random things open a browser in the app rather than being native to the app. The only positive change is as you are customizing an item, the price updates live. No more guesswork on which items count as my included toppings rather than bouncing between pages.

my account has been locked and it won't send the password reset code to my email. I've checked every folder including the spam folder and I can't find it, I spelled my email correctly so that isn't the problem. the app has been out for about 6 years now, so you would think a feature so essential to account security would have most of it's bugs worked out by now.

Doesn't support Google pay, struggles desperately with any form of auto fill. payment is much more trouble than it's worth through the app. just order online. There's no in-app tracking anyway, it just sends you to their website for cook tracking, then a separate link hosted on a different site when they inevitably send your order to be delivered by Doordash. I wonder who ACTUALLY gets the delivery tip. I also often find links such as 'More...' outright don't work.