I had a problem or two a few years back. But any refunds due me were given. Lately, extremely pleased with the service. If you have your phone handy while the order is being filled, you can give feedback in order to help the shopper make their choices for you. But this can only happen while the shopping is actually happening. So if interested, be on the lookout for a text.

yuck, Man does this app scam you. use a coupon code but then go back to add an item never get to use that code again even though they delete it from your bill so you don't get the promo anymore. worst itemized receipts tell you jack shi*. I wish I could order from Publix with Uber or anything else not a fan. You can't add a coupon after you've set for delivery however, you can add as many more items as you want to the bill just not coupons. go figure.

Recent changes have made this scam unusable. Beware that you CANNOT EDIT ANYTHING ABOUT YOUR ORDER once it has been placed. No instructions, no adding a forgotten item, no changing amounts, no removing a thing if you changed your mind. You cannot change anything even BEFORE any shopper has even thought about shopping. Contacting them just gets some useless non-explanation about shoppers were adding stuff unauthorized, which is clearly a lie because there is a process to change or add things.