EDIT: I have come to rely on this app more and more as time has gone by. I am a disabled woman in NYC and it is sometimes difficult to find the easiest & fastest route somewhere. I never have a problem with this app. I love the widget and the alarm options to keep me on track. It easy to set your destination and see your options. The app shows where there are issues (NYC MYA has many) and the suggests different options to avoid the problems. Another wonderful feature of this app is that they allow you to suggest new features for people to vote on. The developers then take it under consideration I suggested an option to slow down the walking time for people who are disabled or older and I suggested that the directions that include the NYC subway be marked as handicapped. I feel super excited to know that the developers will look at these suggestions and actually consider them. Most apps don’t even have a customer service department let alone one that listens! I recently downloaded this app to try to navigate through New York Citty easier. This app has been very helpful for me and I am happy I have it!!!

After trying a couple other apps, this became the only one I used during a week long trip to NYC. I didn’t find the filter options to do things like, minimize walking, for a few days and there were a couple times I had to change details to get it to display a previous option again. — I understand why, as a new path might be faster now than before, but an option to choose certain trains would be nice. However, everything else was great. I loved that it gave options, showed the wall distances, would let you specify a future time, etc. it made traveling around the city much easier. Big thanks to the creators of this app. — And as a plus, the “free” version displays very few apps, which was a pleasant surprise

I visited NYC for about three days with my family, and this app definitely saved our lives. Coming from California, we never take the train or bus to go places, so taking the subway would be a huge issue. But this app made traveling so much easier. We knew exactly which train to get on, what stops were being taken, and when we had to get off to either our destination or to transfer to another train. Of course, I can’t give it five stars because sometimes the times are inaccurate, but the times are usually off by a couple minutes. To get an accurate time, the signs in the subway do give better times of when a train is arriving (i.e. 1 minute, 5 minutes, etc.). Also, the service does cut off when the train is in motion, so the app doesn’t work and doesn’t show us our exact location, but once the train stops for the next flow of people, you are able to see exactly which station and street you’re on if the train itself doesn’t provide a sign or you cannot hear the conductor. If I ever go back to NYC, I will definitely be using this app again :)