Booking appointments through booksy is pointless, because the stylist will still try to cancel your appointment, or reschedule the appointment. The stylist get the clients confused with other clients so the appointment that you scheduled was pointless even though your text clearly show your appointment time, and date. Discounts on the site are not honored you get told that the discount shown should have not been there. I thought booksy was supposed to be a professional, but it is not at all.

Transparency is always key in business. I find it odd that Booksy's appointment notifications are spot-on in terms of emails to confirm bookings, appointment reminders and requests for service experience reviews. I have even received a healthy dose of informational and promotional content. However, what Booksy does not send is confirmation of an appointment cancelation. I would even settle for an in-app timestamp in conjunction with the red emboldened CANCELED. But no, absolutely nothing.

My first experience using this app to book was a disaster!!! The barber didn't show up after confirming the appointment. I wasted time and fuel only to be told that barber does not open on Sundays. Booksy won't let me leave reviews because it's a no show! That's the most ridiculous thing! Google still the best out there for finding reliable vendors!!