I love the Target app especially with the “drive up/pick up in store” options! I love EVERYTHING about Target!! You guys have definitely stepped up your game! I went the other day to exchange something and I brought the wrong receipt for the items..she told me to use the card I thought I purchased them with and she was able to find my receipt!! How AMAZING is that! Also what an awesome idea with the circle rewards!!!! For example, spend $100 on baby essentials and get a $20 gift card.. AWESOME!! And it’s super simple and easy to redeem your FREE gift card at checkout! Their system makes everything easy breezy! I’m a mother of 6 (talk about the stress and how many times a week I run out of things) Target makes my day to day so much easier! Trips to the store used to cause anxiety and stress for me, my husband works 6 days a week so home life is my job and I just can’t say enough how amazing Target is!!! It’s my go to for EVERYTHING!!!! I’m even loving the remodel in the store..making everything about shopping and checkout flow easy! 😉 I see you Target!!

Since the move the to “new” Target Circle, things have gone downhill. It is very difficult for me to locate true Target Circle offers, as the free gift card with purchase and automatically applied “offers” for on sale items clog things up. If it’s truly a free gift card with purchase and a sale item, there is absolutely no need to include them within the list of offers that we wish to redeem. If you have an offer for Target Circle Cardholders to earn a reward when a threshold is met, follow through on the terms clearly outlined with the offer. If it states that the threshold needs to be met prior to discounts being applied, provide the reward to your Customer. I have already called three times to get this issue resolved, only to be told that there is a long wait time for me to be transferred to the Target Circle Team, who will apply the reward to my account; therefore, I will have to call back AGAIN because I cannot wait on hold now. I am a full time parent with a full time job. I do not have time to keep calling back and being transferred around. My time is far more valuable than your measly $15 reward. Lastly, Customers no longer earn rewards on our purchases, unless we pay with a Target Card. While I do have a Target Card, I find this to be unfair for Customers who do not qualify for one. You took away a perk from many loyal Customers. As a 19 year Cardholder, I no longer see the value in keeping this account active.

I’ve been using this app for years. Having the wallet feature has been a plus because I didn’t need to carry my physical card with me. I’ve had a few problems recently. The most recent was yesterday. I went to pay at the self-checkout. I had already checked to make sure I was connected to the WiFi. My wallet feature would not open. I tried closing the app and reopening but it wouldn’t work. The only thing I could do was try to sign in, but I don’t know my password. I always use facial recognition to sign in. That wasn’t working. I don’t know why. I had loaded digital coupons that morning and there was no problem then. I did not accidentally sign out as the app stated “hello, Leslie “ at the top. Why wasn’t the wallet working? I ended up using a bank credit card because I needed to go home. When I went home I checked the wallet and it still wouldn’t open. I didn’t feel like dealing with it then. I tried again this morning with the intention of resigning in. To my surprise it opened the wallet like it was supposed to. It would help if it worked in the store. I did not get my 5% discount for using my RedCard. This has happened before and I spoke with a representative, or actually several, who said I would be credited but I never was. I assume there was a glitch in the app. Do I need to go back to carrying my card?