Wouldn't let me pay for parking because "license plate didn't match what was scanned at entry." Triple-checked plate even though I didn't need to because we had our plate info saved and had parked in the same lot before. There's no way to bypass this error, either. It just won't let you pay. Absolutely unacceptable to depend on this app and potentially get a ticket for its errors. EDIT: IT GOT WORSE. They retroactively started my session and charged me $75 for TWO DAYS of parking I didn't use.

Garbage!!! Paid online for parking and when we arrived, we were told that the lot was full. Was unable to find parking in time after being turned and had to cancel our plans after driving over an hour and paying tolls to get to Manhattan. Don't take our money if you can't reserve a spot for us!! Now we have to jump through hoops to get a refund. Find a different parking app!!!

Tried to book parking. I had to extend the time by one hour due to an event they offered before the game I was going to. All the app did was give a loading circle. It never moved forward. When it did finally move forward, it showed me the time I wanted. I booked the time frame, and it reverted back to the original one. Customer service was zero help and a waste of time. Do not recommend it. If I could give zero stars, I would.