UPDATE: you listened :) !!! I love it, thank you! Now I open the app and all of MY favorite music is one click away!!!!!!!!! This is huge for me! (iPhone user) if I switch apps this app automatically goes into landscape mode and screen turn black. I have to turn my phone sideways then upright to make it normal. Why can’t you fix that??? Lol its been this way for years now. The UI definitely needs an update to make it super easy for the user to listen to their own music easily, I usually have to click 10 buttons and scroll around to find my own music… that’s so weird. Especially when I’m driving it is the most difficult thing ever! There are way too many recommendations on my Home Screen that I’m not even interested in. Idk how other music apps operate but please take all those distractions and bury them somewhere deep not right in my face. MUSIC IS PERSONAL. I like my saved music and or playlist to be the first thing I see when I open this app. If YouCare please help us stay tuned and safe.

The app is having multiple glitches and no matter how many times the glitches are reported NOTHING is being done to fix it. How do you increase the price of service and simultaneously degrade the quality of the product and customer service? The app does not close out the playlist being listed to. As a result, the algorithms gets scrambled and it no longer plays music according to the station created or music genre selected. It will start playing meditation music mixed in with reggae and so forth. When it’s not glitching out in that way, it’s repeating the same song (while not programmed to repeat) or it doesn’t generate a playlist at all and only has 1 song on a playlist. I have updated my phone several times delete and reinstall the app and have gone through every trouble shooting step possible to no avail. NOTHING gets fixed when you report a problem to customer service anymore or report a problem. THIS USED TO BE MY FAVORITE MUSIC APP. NOW ITS ON ITS WAY TO THE TRASH BIN AND IM LOOKING INTO WHICH COMPANY I’D LIKE TO SWITCH TO AND END MY SUBSCRIPTION. I’m trying to be patient but there has been no improvement and it seems they just do not care like they used to… Sad. I was actually looking to upgrade my plan but not with this kind of service.

Another song now unavailable to play only on my playlist, like I can search it up and it’s there and fine to listen to but my playlist refuses to see it as a valid song. On top of that videos are being converted to the original audio which could be good if I wanted it done but when I’m listening to two songs mashed up I don’t want the mash up to be converted into the regular song that’s first in the mash up. We get it you can tell where the songs originated from but I wanna hear my mash up. Only other thing I have to complain about is the song I’m listening to not showing up on the playing now screen, it’s usually the whole playlist switching songs despite one being playing(all visuals but still annoying) that or the song I’m trying to play isn’t the one being played when I click on that song in my playlist. I could provide more detailed counts of everything I listed if the devs need it but this app is really great in terms of catalog and variety, it’s in desperate need of a hot fix.