The app does what it's designed to do, and it seems to be reliable. 5 stars for that. But, it's the GUI of the charge stats that is terrible. More control needed. Most people live with other people, who want you to pay for your KWH. The electricity company doesn't read the meter on the 1st of the month. You have to hold a day to get data from a day, and only while you hold it. Make that clickable. Make the calendar a searchable, like your bank does for transactions. Make the data exportable.

Still using Samsung Note 10+ and some of these comments with newer phones, I don't get as many issues. Yeah, it sometimes takes a while for clips to load, and cameras don't activate or pixelated at times. It works most of the time. Sometimes, I have to awaken my device in order to unlock the door when I pull on the handle. Other than that, a great app works like the BMW App, with more features and services. So much information at your fingertips.

App is extremely slow and unresponsive when navigating the user interface. I had to create an account to charge my car at a destination charger, and spent some 20 minutes outside setting up the account and adding payment methods. This took much longer than other apps for EV charging. Also, the UI for monitoring charging is worse. The gold standard for me is the Chargepoint app, and PlugShare for seeing what chargers are around.