Multiple times now ordering delivery through the app has sent my food to the mall across town! I have literally never ordered delivery to that mall so I don't know why it happens. I double check my delivery address, both typing it in and using my location to ensure the correct delivery address. the app has no easy ways to cancel or correct orders after the fact, and after calling the restaurant I was told they could not cancel the order on their end (they could just avoid making the food items)

A while ago, the app used to be decent, as it would allow significant customizations to the order, and would immediately tell you pickup time when order was completed. Now there are less customizations and you can't even tell if the order went through. Eventually, you may get an email to pick up order, but possibly too late to pick up order when ready, and it gets cold in the mean time while you drive to restaurant to pick it up.

Very straightforward, easy to use and very user-friendly. They did change a couple things over the last year or so when it comes down to the UI likes switching the direction of tip percentages showing the largest on the left knowing everyone was already familiar with how it was placed. That slight is why I give this a four-star instead of five, people are already having issues with money, don't resort to tricking your customers. It's a bad look.