I prefer using an app for online shopping. And H&M's interface is easy to use. That said, it is not reliable. sometimes tou remove things from your cart and they reappear. or you try and add an item to your cart or wishlist, and it refuses to. closing the app will fix this sometimes buy not always. And then you have to look for the item again. been this ways since I got the app months ago, too.

Not entirely sure what's going on, but the app was working fine a few days ago. Now, it won't even let me login or click anything. All that appears on the screen is the company's logo and that's it. I tried uninstalling and redownloading the app to see if it help. Sadly, nothing has change. Hopefully this can be fix asap, in the meanwhile I have to go on my web browser through my cell or laptop device.

Easy to use. Very helpful when the size isn't in store, you can always order it online. The new rewards perk that they added is highly recommended, every dollar you spend equals a point. They also offer discounts to other stores. Going to be honest here, the only downside to the rewards program is you have a to wait 30 days in order to get the $5 dollars off. It's annoying, if you are like me, I shop here on a normal basis, so waiting a full month is a hassle. Other than that, it is great.