You guys need to get it together! I cringe at the thought of going into this app.I just got a new email address, same account number but for some reason the app does not recognize my password. Reset as instructed three times because each time it read; SUCCESS; wrong it is not recognizing my password even after the reset. Always been a problem for your app. We need to upgrade our robot vac, but we are switching brands and it will not be one of your vacuums. Signed sick and tired!🤨😒

I had mine bought specifically with animal hair in mind. It does ok at sweeping, it might as well be a door stop when it comes to carpet. I've tried anti-static spray, too. It seems to lose connection a lot, and I write this review after I told it to run, and it stopped mid-process, and didn't register that it made an attempt at all, so, much more difficult to find out the problem. For the price, and the hype of all the work it would save me, I don't have to sweep my hardfloors as much, I guess.

Every time I open the app it says the roomba died and cannot connect. I go check it and it is docked correctly. I take it off, place it back on, lights light up, and it still says cannot connect. I have rebooted and reconnected to the wifi so many times. It eventually works some days but some days I have to give up. It is such a hassle it was not like this with my older version roomba years ago which had zero issues connecting. The wifi router and roomba base are in the same spot.