The notifications don’t turn off (ex: read a message but notification still on) or I don’t get a push notification even though they are on (ex: if I get a message). Now it updated and Touch ID no longer works. When I open the app, it says I have to log into the website and it loads two additional screens before I can log in (entering log in and password) every time. It was convenient at first but now it’s pointless; I can just go to the website and log in, less steps haha. Going to keep it another week than probably delete.

Obviously, the developers are not listening:( This app is beyond awful. Every time I have a notification that I have new lab results, I can't find them. It takes me to a page with all my old results, and not directly to the new lab results. The app is very flat and does not offer the powerful features that most apps, such as MyChart, offer. For starts, the bulk of the features is a redirect to the doctor's website. If I can go directly to the website, why having an app that does that? The messaging feature is extremely impersonal because you can't communicate with your physician directly. It is a general mail box that seems to be sort out to the doctors after they receive the message from the sender. The messaging feature lack a robust reply and forward features. Sometimes, I am forced to use forward to reply a message from my doctor! Letters and documents added to the records are extremely hard to find or simply won't show at all. I wish my doctor switch to MyChart. This is a very not impressive app.

Needs Dark Mode. White background when in a dark room is hard on the eyes. Headache 😵 Can’t seem to find the Log Out option to disconnect from my health provider portal at the end of session. This is a new development as I used to be able. Killed the app in the app switcher instead. Glitchy/awkward UI makes UX disappointing. Navigation from an open message back to the mailbox especially counterintuitive. Too many back links on screen at same time. Not clear which is the correct one. Always tapping wrong one and get kicked out of Messages then have to find my way back. Hoping this can be cleaned up. After initial login, app doesn’t recall which credentials I used previous time and have to select again from Keychain with every visit. On the plus side, enabled FaceID 🤩 and Notifications in Settings. Hoping Notifications includes badges. App menu icons would be nice. The pure text approach and lack of color too sterile. Icons would help. Nothing wrong with adding the app icon to top of screen or some other art. On iPhone 11 running iOS 14.2