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Île-de-France Mobilités

Île-de-France Mobilités

Ile de France Mobilites

4.7

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Release Details


Publisher CountryUS
Country Release Date2012-01-27
CategoriesNavigation, Travel
Country / RegionsUS
Support URLIle de France Mobilites
Content Rating4+

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Île-de-France Mobilités is here to assist you daily. Purchase a digital ticket, recharge your Navigo pass, search for routes including trains, RERs, metros, trams, buses, coaches, bicycles, Vélib’, car-sharing, or car rentals. Find schedules in real-time or traffic information… Discover essential tools and information for organizing your travels in Île-de-France. Together, let’s travel with ease.

Avoid queues at stations: buy your transport tickets from your iPhone!
The following tickets are available for purchase:

- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo daily (this fare doesn’t permit you to go to airports), weekly, or monthly passes
- Special fares (Anti-pollution pass, Paris-Visit Passes etc.)
- Daily Vélib’ passes

Purchased tickets can then be (depending on the chosen purchasing path):

- Stored on the iPhone and validated directly at stations (from iPhone Xr and iOS 17.5)
- Loaded onto your Navigo pass (from an iPhone 7, with at least iOS 13. iPhone XR and XS are compatible starting from iOS 14.5)

For compatible tickets (Metro-Train and Bus-Tram Tickets, Navigo Day passes, special fares), no account is needed, and you can pay directly with Apple Pay!

You can prepare and plan your travels:

- Find nearby bus stops, train stations, and metro stations
- Search for real-time public transport routes, car-sharing, and bicycle routes
- Save upcoming trips in your phone’s calendar
- Check the next departures for your lines in real-time and all the timetable information
- View maps of public transport networks (accessible even offline)
- Follow pedestrian routes for walking segment

Stay informed and anticipate disruptions:

- Check your lines’ Twitter feed for real-time traffic updates
- Get alerts for disruptions on your favorite lines and routes
- Stay updated on the status of elevators in the stations you use

Customize your travel:

- Save your destinations (work, home, gym, etc.), stations, and stops as favorites
- Customize your profile (fast walker, with difficulties, reduced mobility, etc.)
- Select lines or stations to avoid

Prefer soft or alternative modes of transport:

- Book car-sharing and/or ride-sharing trips in partnership with leading providers
- Opt for bicycle routes for all your trips
- Rent a car or a van for a short period by choosing a Communauto car-sharing vehicle from a wide selection of stations around you and book it immediately for the duration of your choice.

Already using the Île-de-France Mobilités app and enjoying its services? Let us know with a 5-star rating!
Experiencing bugs or having feedback to give? Help us improve by sending your suggestions through the contact form available via the personal space.

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Average Rating


1.88K+

Rating Breakdown


Featured Reviews


  1. By Sarey.Bee

    2024-12-12

    Version 8.3.0

    Love it

    The app is so straightforward. Makes it super easy to buy tickets, reload your card, and you just swipe your phone at the turnstile. Never have to bother with a ticket machine or a booth. Highly recommend to anyone visiting Paris.

  2. By Mercedes driver, Brooklyn, NY

    2025-01-22

    Version 8.3.2

    BugsHate itPrivacy

    Terrible experience. I cannot create account on the App and cannot submit support request since I do not have an account. How is it possible to contact Development team or Support Team in this case? I am located in USA. I submitted my inquiry to development Team via Apple App Store and week later [right before travel time] received below reply ‘Hello, to create an account, you must be on French territory and have a French phone number for security reasons. However, you can buy certain transport tickets without creating an account with the app. Thank you for your understanding and have a nice day, Maja from the Île-de-France Mobilités team."’. This is very frustrating as this explanation should exist as an Error message when someone trying to create an account. We already left Paris and used physical Navigo cards for travel needs instead of digital cards and this application. Time waisted to research this question was ~ 4 hours was completely waisted. Dev Team should think about User experience and implement such Error message / Warning in the Application. Very unfriendly.

  3. By Lady_J!

    2024-05-15

    Version 8.0.0

    I’m a semi-experienced traveler in Paris having gone to school here for a summer, and I wish this app would have been around then. Having the Navigo Easy Travel Card and this app gives the rider the ability to move flawlessly through the city. My only hiccup came when I went to purchase a faire to CDG from Saint Germaine and wouldn’t let me load it on the card: I was sent to a station for that paper ticket. The Easy Travel Card has some limitations (I wanted the RER not the bus). Although, hopefully when the Olympic Games happen next month, visitors will get more choices. Other than that, this app is a dream.

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