My kids love to read but this app incentivized them to read even more. When it was time to claim their reward, we realized all the Pizza Huts near us were rated very poorly. We went to the best rated one in our area (of about 6 to choose from). The building exterior was literally chipping away, exposing rotten wood, and gutters hanging off. Inside it only got worse. Stains covered the ceiling, the smell of mold was intense, and brown water dripped from the ceiling. The entire building was in an awful state of disrepair. It was obvious to me that management does not care about it. What else are they probably ignoring, in the kitchen? I debated allowing the kids prize to collect their personal pan pizzas. The pizzas weren't terrible but were hard to eat, imagining the probable state of the kitchen etc. All of this occurred without me mentioning it yet my youngest wouldn't touch the pizza bc he was so put off. I am deleting the app. Pizza Hut is just gross. I'm depressed to see such an icon of my childhood become a dilapidated disappointment.

My kids have used the book it program for at least the past 3 years and there was never been a problem up until this year when Pizza Hut decided to get up on the app craze. There have been nothing but problems (see the comments on their Facebook) and today there was an update and it now says codes can’t be redeemed until between the 1st to the 15th of each month so kids now can’t redeemed immediately and have to wait 17 days. Try explaining that to kids with special needs that they have to wait 2.5 weeks to get something they were looking forward to but of course Pizza Hut doesn’t care and probably hope families will just forget so they don’t have to cover the free pizzas.

I used to donate to the book it program before I had children of my own. Now I homeschool 4 children of my own. The app was nice at first but every update is less and less convenient and makes it difficult for its so called purpose which I thought was to encourage literacy and reading. Now they require you to log in each child’s progress daily to qualify for the prize pizza instead of just charting their progress at the end of the period AND you have to wait until the following month to get their pizza. Just silly and overly controlling. I’ve been participating in this program for years now as a homeschool teacher, and this may be my last year.