Disclaimer, I think this app is great and I love it a lot. It’s great for helping me coordinate travel about campus in the college town I commute to via public bus daily. My one complaint, and it may actually be due to suboptimal communication between the app and localities, is the way buses reporting their locations can disappear entirely from the map reader. This results in it looking like a line is currently not in operation for a given time period despite that not being true. Also, if it could communicate better tie-in’s of bus routes in a city, it would make it clear where a route may temporarily transform into another route. Besides these things, I think such an app is an asset for commuters and students alike.

I really like some aspects of the app such as reliability, and some user friendliness, but there are other things that kinda bug me. Mainly that the stops do not have time update unless you unselect and then reselect it. That, along with slow response times when I click on a stop. Not sure if your app can be sped up/optimized in some way or not but at least make the ETAs update every minute.

I wanted to use the app to plan out my travels to different destinations but I found it extremely hard to use. 1) I cannot use the arrive by feature. When I click on arrive by, the option to change the time is almost entirely hidden because the pop up window size is too small to display it. 2) The Now/Arrival By/Depart At pop up window is not designed in a user friendly way. There is no “X” button to get out of the window and it took me multiple tries to figure out I had to swipe down to exit it. When clicking one of the options a check appears next to it, but then you can’t uncheck it by clicking it, which is counterintuitive 3) After inputting a destination and hitting go, the interface makes it extremely difficult to plan the best route. It is not obvious where to click on a route to select it. At no point in the selection process can you see the route on the map and then zoom in to see if that is the route for you. Because of this, after getting on the bus, I switch to Google Maps to find the best stop to get off on. 4) The app doesn’t update as time passes, so you have to restart your search if you take too long