The "Your Order..." banner at the bottom of the screen blocks the options/buttons for quantity of an item as well as the button to add an item to your cart. You can't complete an order if that banner blocks you from adding anything. It's an obvious app programming glitch. Please fix it so I can place an order! Also, half the time if you accidentally tap any "reward" or promo for $$ off, you might be offered ahead of time but then don't immediately follow through with an order... it disappears!

This app does not function. No matter how good my service or wifi is, I am unable to place orders. First I can't get it to actually respond to my selections, it loads slower than anything, and then I finally manage to get my order together only for it to say there is an issue with my order and to try again or try another store. This happens for every location in my area, at all hours of the day. I have rewards I can't use because the app won't let me use them.

I love Zaxby's food, but this app is miserable. It takes so long to load for every action. It took me 20 minutes to make a family sized order because every time I needed to do any action it takes 10 seconds to load and process. At some point I accidentally minimized the app, not closed, and it lost my order. I had to start all over. Terrible app. Great food though and easy pickup in store.