Honestly, I’ve had this app for years and loved getting my local news instantly. But the restrictions for content reserved for subscribers is out of control. There is no rhyme or reason as to why I can read an article at 10 am, but by 10:30 it’s locked. Sometimes in the app it isn’t labeled as a subscriber exclusive, but once I click the article I can’t read it. It is also incredibly frustrating when the title of the article insinuates it is an important story, like “police manhunt for suspect is ongoing”. So I would have to pay to find out about a possible safety concern in my area, or pay to find out the article was clickbait. I am all for using subscriptions for premium content, but I’m over having to go google my local news.

Most of the time when using the iPad app, the photos either take forever to load and make the article jumpy, or don’t load at all. But you can be sure the ads, photo and video, have no trouble. Today is a perfect example. Can’t see any of the 9/11 memorial photos. App is up to date, as is the iPad. WiFi is full strength. And I have to login every few days lately, despite choosing the ‘remember me’ option. I have no problem paying for a news app, if it works well and has worthwhile content. Improve the experience before you lose a paying customer.

I have been a print and digital subscriber for years and want to support local journalism. One issue, I used to be able to save a story using the star icon at the top of the article. Recent updates took this ability away. I have digital subscriptions to other newspapers and can save articles. It is annoying that I can no longer save articles. Please bring this feature back. Subscribers and nonsubscribers should be able to save articles. Your latest update seemed to have fixed the bug when I read an article and then go to a link within that story to read a second article, clicking done did not close the articles. Thanks for the fix. I find the site reasonably easy to navigate. I give a three-star rating because I can no longer save articles.