I love dollar general and I am 63 years old working every day to provide for myself and disabled son! Spend hours going through digital coupons and dollar general flyer ! Get to the store scan every product to make sure it corresponds with each coupon which takes me at least an hour! Only to get to the register half coupons do not come off after adding phone number! Show cashier the coupon even scan it to show her it goes with product! Still will not honor the coupon! I have contacted dollar general corporation more than once! No help at all! This has happened to me several times! I was happy to send copy of coupons screen shot and receipt! There are more than 5 dollar Generals in Mesquite ! Out of all these stores only one manager does her job!!! She investigates as long as she sees you are being honest she will honor coupon! Out of the 5 stores 6 manager rude! Even ugly ! Acting like you are trying to scam them! I have a college degree in Business Management! I know how it works! I would never ever have disrespectful managers or would I work for any retailer that did not honor their advertising! This tells the character of the establishment ! Saying employees were stealing so you can’t honor for a customer! It may be true they were stealing but that is no reason not to take care of your customers! If managers are stealing prosecute them!

App works as long as I’m at home under my Wi-Fi, but I don’t actually save that amount of money- and If I need to use it in the store, to bad so sad. It will not connect inside the store or even up the street. Believe me I’ve driven up the street to where I got 5 bars on Verizon 5G and it still won’t connect. Also your receipts are just impossible to understand and I don’t believe I actually got the money off on that item(s). It just shows so many cents off all the way down in various odd places. Indecipherable -Ive even tried to just total up all the savings and it still won’t come out to what coupons I had clicked and the app takes off. Please fix it so it clearly shows what and IF we are saving. For example the $5 off coupon on Sat- shouldn’t it clearly say - $5 off on $25 on that receipt? Inside it savings .96 saving .47 and store savings 2.47 etc -as I said indecipherable! And that doesn’t even total up to $5 - you see what I mean? Also wow Id love to look at and use my app in the store during shopping, but it’s just plain impossible- it won’t even connect inside the store. Wickenburg,AZ- on Tegner. Please Please fix this! I love to shop in your store but I have to go to the other stores bc I have to save money. I’ll change my review to 5 stars if and when guys do. Thanks -

Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.