constantly crashing. everytime i go to use it and to show our clients that they can see their own pets information, it crashes. i can't even open it. was a good app when i could use it and would be great for those of us who travel or take our pets to a groomer. i have a similar app for my exotics that use a different clinic and love it.

I want to update my review. Since my review the administrators have reached out and made any adjustments that needed to be made and the app works perfectly. Kudos. I have been trying to access this app since I set my account up and it keeps saying something went wrong and when I try to reset the app nothing happens. I tried deleting the app and reinstalling it and got the same thing.

Love the idea; execution is lacking. I tried to update all id my pets' microchips, but instead of updating, it sent a request to my vet. Fine, except when my vet approved the update, it simply archived the request (never labeled processed), then the info never synced to the app, so the microchip numbers still aren't showing up. I don't know if this is an app fail, a sales & training fail, or a developer fail, but someone surely dropped the ball when I can't even simply add a microchip number.