App randomly stopped letting me buy tickets. MyTix is not available, try again later. Doesn't matter what credit card I use. Left me sweating on a bus stop until I figured out I could tap on with a credit card. You would think the driver would mention that. But maybe it's for the best, the tickets expire so quickly I think their business model is charging for service they didn't provide.

App gets frozen often! Have to reinstall often! doesn't always remember my payment options so I have to pull out my card and do it all over again. getting specific instructions to travel is not the best either, as far as timetables ,fares and clear instructions. Alerts interruptions and service is not in real time either. you often have to go online to search what's going on with New Jersey Transit from third parties news outlets.

Update 7/30/25- This app stinks. Allow me to give them one suggestion at a time. Put the stops in order of the route, not alphabetical. Another one: At a bus stop, you can text for the next upcoming bus. I texted the number with my station ID. They sent me a survey. The survey is expired. Another one will be issued in several months. Because the app tries to do too many things, it does nothing well. 12/7/24 Still one star. Stop asking me to rate you, until you make meaningful fixes.