If I could give zero stars, I would. Zero stars for the app and zero stars for your website both of which are unusable. The app never loads never keeps me signed in, and half the time my correct password has to be changed because for whatever reason, the app won't recognize it. On your website I can order things, and it will kick me out force me to sign back in and have emptied my cart. there is no point having an app or a website if they aren't going to be operable.

I wish the developers were paying more attention to people's reviews. I see a lot of recent one stars, and that's ashame, that they're not replying to any of these. As for my experience, i've loved the app in the past, but over the past few months, I cannot use my rewards in the app. If you do an online order I can't find a way to use rewards. They're there. It is a tab titled rewards. I accrue points but when all I'm doing is pickup orders, it's frustrating because I can't ever use them!!!!

I've been going to Subway for decades and it's because of this app that I'm no longer going. it takes 40 minutes or more if you place an order through the app, even if you're standing outside of the store and there's no customers, and no online orders, also the app won't take the coupon codes anymore. I work at a Walmart, I have placed an order in front of an empty subway store and still will take 30 to 40 minutes to make my order.