Was great, but in past few months the app has been really unenjoyable to use. It's glitchy, freezes often, lists for saved items has been really wonky - it has duplicate lists, it doesn't show you all the lists, it's just not easy to use. Also the new layout of product pictures is a bad experience - pictures are all in one continuous feed, and even worse you can't zoom in easily because it'll zoom right back out , and when you try to hold the zoom your hand will cover part of the product.

App is terrible. Start going thru things and it freezes on the second or third page. Edit- it's worse. Put something in the search bar and it bring up maybe 20 objects but the rest of it stays blank. No option to filter or sort. Can't even shop in the site! I've tried multiple times in the past 24 hours. I'm done trying. I'm redecorating my home and it sucks being unable to shop when I need it. But guess I'll stick with stores that I can actually see merchandise. SMH

Wayfair is no Amazon, which is unfortunate. The application is glitchy and has issues. It is limiting. I tried canceling an order, not yet shipped, but forget about that option. It doesn't work, it ends you external to a web page. Want to chat to fix it. Nope, you aren't going to get that option. Agents aren't there, and you get a chat box . My item hasn't shipped, was supposed to arrive 3 days ago, and they can't cancel it refund because the label has been made. This company is terrible!