I’ve been experiencing a bug that happens very often , I don’t think its my wifi that makes the stream pause for a while because I know my internet connection is fine. The bug i’ve been experiencing for a while is that the stream pauses even without me pausing the stream. I don’t know if its only me or it happens to many people also but i know for sure that its a bug because i have been using the app for a long time and it only happened to me lately so i hope the developers fix this asap because not only it disrupts my watching experience it is also very irritating when in the game a massive fight happens but u cant see it because the stream is lagging/paused Thank you for having the time to read my review/complaint and pls understand that all i want is the app to be better and for my experience to be better also Thanks

訳もわからず3回BANくらいました。 理由は全て性的なアプローチをしたと記載されていました。 しかし私は3回とも同性の配信者しか見ておらずウィスパー等も一切しておりません。 2回目に至っては寝る前に一瞬開いただけでコメントはいっさいしていないのに朝起きるとBANになっていました。 また、乗っ取りを疑いアカウントのパスワード等をすべて変更しようと試みましたが、banされている期間はこれらがいっさい行えず不安でした。 結局原因もわからず復帰して数時間でBANされるを繰り返され何の対策もできないまま永久BANになりました。 Amazonプライムのアカウントを連携していたためクレジットカード等の情報が盗まれていないか心配です。 運営は今まで何の対応もせずにすべて無視しています。

While the community and the stream options are good itself, the support doesn’t deserve even one star. I countlessly wrote reports and mails but it seems like they either cannot read properly, ignorant or there are only robots existing. They always send some unrelated information that you also need to search yourself instead of giving direct answer. If you meet troll and got banned, they will not help you, they just ban you from the whole system and do literally nothing. So you cannot even ask them for help. They also will ban your IP. I literally had this situation and when I wrote a mail saying “I am banned and I cannot write support cause you banned my IP’ They replies “Oh, I see, if your IP banned, you need to write a report.” And then sends the link where to write a report for IP, you need to use your IP. What? The logic is non-existed. They basically supported chinese haters who harassed my account only because thought that I’m Japanese. They literally wrote offenses in my stream and Twitch did nothing, but then I replied something like “there’s google translate” I don’t know what wrong did I do but that is not even nearly as bad as theirs. Twitch is screwed. Fix your support system.