The app makes it very easy to check availability and make reservations, including when special requests are necessary. Edit: I will lowered the rating. I liked the app because I was always logged in, but the app no longer remembers who I am and forces me to go through the same login process as I would with a webpage. Therefore, the app is now redundant and unneeded.

The UX is really not great . Looks pretty but lacks or obfuscates a lot of helpful functionality. Need to edit your reservation criteria? Good luck figuring out that you have to click on the textbox to edit. Wanna see a map? Good luck. Results seemingly disappear when you move the map slightly, and "search this area" searches the area OT thinks you're *trying* to search for, not only the area of the map you have visible. ("Search around here" would be a more accurate label) Get some UX/UR going.

Why has this app gotten worse over time? There are no longer any filters for my searches and so I have to sort through restaurants that are 60 miles away to find something near me. Places are also presented in seemingly random order. I can't say that OpenTable is worse than the other reservation apps because they have their own issues, but it seemed to be easier to use a few years ago as compared to today.