I am a 65 year old next to illiterate, Grandmother of 6. I have been out of the workforce on a full-time basis since I was in my thirties. My main use of the computer lately has been paying bills, communicating with family and playing games. I had not attempted to download this program since finding out about it several months ago because I was afraid it would be too difficult. Tonight, I decided that the worse I could do was to freeze my computer up! I must say I have been pleasantly surprised by the ease of installing this program! Hopefully others will use this program to prevent their computers from being infiltrated by hooligans content with preying on others!! Thank you so much!!

This is supposed to be one of those all in one VPN, firewall, ad blocker apps with visual read outs and graphs of its effectiveness. For the service they charge you a yearly subscription fee. The most important service this would provide is the VPN or virtual private network which protects her phone from sniffing attacks, oppressive government‘s and snooping Internet service providers. Unfortunately,The app over reports it’s effectiveness using data and graphs and yet none of the services offered are very well-maintained or produce a very good outcome. the VPNs often not engaged, the ad blocker doesn’t block many ads. When you have problems, contacting tech-support is near impossible. When you decide this isn’t worth it, it is near impossible to cancel your subscription. The subscription is not through Apple’s subscription manager so it’s nearly impossible to cancel the reoccurring payment to them. We’ve seen this type of app many times before committing to reoccurring payments is easy, using the app not very easy, canceling the payment not very easy. Ultimately bad business practices and bad performance are often equated as “a scam”. If you need a VPN there are much better options out there for much less money

Total Av is impossible to get rid of. I downloaded the App, but prior to signing up I found another app i liked so i deleted this one. Total Av decided to start charging me a monthly fee, despite deleting the app. despite never having signed up. Several times i have reached out trying to cancel this company from stealing my money and each time they admit that i have no account. They still try and charge me because they are crooks. just recently i decided to block them from ever being able to charge me because although they themselves admit i have no account they still feel entitled to charge me every month. i’ve tried to reach out by email because i still get notifications that they’re attempted charges have been blocked and they just recently decided to block me from emailing as well. do not do business with this company. don’t even download their app. this is a scam. i’ve reported them to the better business bureau. there is nothing that can be done from my standpoint that i haven’t done. Total AV is an absolute nightmare they are the most unprofessional disgraceful company I’ve come across. Avoid at all costs.