Distrokid has been amazing, but I was always frustrated that there wasn’t a streamlined mobile app. I work full time in addition to making music, having to do the double login thing, and then navigating through a desktop site, on a mobile device, while at work, was becoming really inconvenient, and was causing me to miss a ton of distrokid messages, slaps likes, feedback, comments, colab offers, playlist curators, legitimate offers from lables etc… I’m really psyched this came out. It’s going to make my life way easier. It looks great so far. I’m hoping Slaps is integrated into it in some way. I love how simple that platform is. Having an app would be so nice. You guys rock - UGLY-MONEY

3 years ago I Purchased the base $25 subscription called “musician”. For the next year everything was fine. But when it came around to the next year I got charged $90. I emailed them telling them I got charged for the wrong subscription and asking to fix it. It took them about 3 weeks with back and forth emails to finally correct it and give me my money back. It really messed up my situation at the time. The next year they charged me $90 AGAIN. So I emailed support and went back and forth for another couple of weeks until they eventually fixed it. This year my card gets declined AGAIN For the same $90 charge. I am a solo artist. I don’t need the ultimate subscription. I have multiple friends that also use distrokid and this has never happened to them before. Why is it just me. Why can’t they just fix my subscription to the one i originally purchased. If I canceled my subscription. I would have to pay $30 PER SONG and $50 PER ALBUM. How many years does this have to happen for them to eventually just fix it and give me the Musician Subscription like i originally wanted?

I’ve been using dk for a few years and had no issues but as of recently theyve made a few changes. For some strange reason both my distrokid accounts have had issues with withdrawals. Any other time I had an issue someone responded quickly but when it comes down to getting the money they owe you they flagged both my accounts for “suspicious activity” for no reason, both accounts had payment methods with my name attached to it like usual and it was just flagged for no reason. When i contacted support it took almost 2 weeks for them to reply then once they replied they told me it was fixed and I tried again and it really wasnt fixed. I emailed them again and waited close to another 2 weeks for another simple reply. The wait times you have to wait when it comes to getting your money is ridiculous and they dont give any other options to contact them only email and they take forever to reply only when it comes to getting the money you are owed.