I love dollar general and I am 63 years old working every day to provide for myself and disabled son! Spend hours going through digital coupons and dollar general flyer ! Get to the store scan every product to make sure it corresponds with each coupon which takes me at least an hour! Only to get to the register half coupons do not come off after adding phone number! Show cashier the coupon even scan it to show her it goes with product! Still will not honor the coupon! I have contacted dollar general corporation more than once! No help at all! This has happened to me several times! I was happy to send copy of coupons screen shot and receipt! There are more than 5 dollar Generals in Mesquite ! Out of all these stores only one manager does her job!!! She investigates as long as she sees you are being honest she will honor coupon! Out of the 5 stores 6 manager rude! Even ugly ! Acting like you are trying to scam them! I have a college degree in Business Management! I know how it works! I would never ever have disrespectful managers or would I work for any retailer that did not honor their advertising! This tells the character of the establishment ! Saying employees were stealing so you can’t honor for a customer! It may be true they were stealing but that is no reason not to take care of your customers! If managers are stealing prosecute them!

Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.

I love shopping in my local DG!! But using the DG app for coupons, digital coupons, and viewing the weekly ads is something to be desired. For an example: last night my in-store cart was full of bargains and necessities. But the app would not allow me to purchase anything that had a digital coupon to apply. The apps feature of adding the digital coupon was completely useless and stubborn. I had the store manager, 2 sales/registers clerk and between the 4 of us, we could not troubleshoot the issues. So, I told the manager that I would have to go back and try to figure it out on my WiFi. I asked if they could put my loaded down cart in the back room until the next day and I would get them whether I could get the apps cooperation. They of course deny me the option to do that. So now, I have lost some items, beings that there was only one of the items. I was disappointed by this action because I was a loyal customer. I believe in shopping local stores and shops in order to keep them thriving. Even if I need to go to a bigger town or city, and the DG store are located there. I still shop locally. In the case of where my local store is and they may be out of stock on some items, then I’ll make a mad dash to get them out of my preferred location. Thank you!! Best regards Shelli E.