I prefer to shop prices on higher priced Scrips. Express is 95% better than other pharmaceutical, but searching saves money! Mail order saves time & travel cost, but postal delivery has been timely, easy to re-order, and orders are very accurate! I feel the bags could be smaller and less paperwork included(save-a-tree)! By phone, Express is GREAT, but I wish they would enable the Digital security code by Text message...rather than or added back along with email confirmation!! BigT

ES has improved their communication with doctors. But, the worst elements about Express Scripts is their disregard for sustainability in their packaging and their poor use of "label real estate." Express Scripts: change to a peelable label, so when the bottle is empty, we can peel the label off easily before recycling the plastic bottle (like Walgreens & CVS). Second, there is a ton of blank space on the label but you insist on printing in miniscule typeface, difficult for seniors to read.

For some unknown reason express scripts has decided my biometrics data has changed and will no longer open without signing in. The only reason to use the app is to be able to open with out having to stop and look up my pass word. Since every other app is able to use biometrics there seems to be a problem with express scripts not my phone. If this keeps up I will remove express scripts and only open on my computer. Express scripts really does me no good.