We have had major problems with the preferred parking, both at six flags and hurricane harbor . Also at hurricane harbor it would not let us reserve a seating area and the web site says it’s 1st come first serve. We get it and they still turn us away and there is no one sitting there. When we go to guest services at six flags and hurricane harbor it is more of the same. They don’t know what to do and how to fix it. Took 3 people at 6 flags and when I got home I find that they have deleted all our passes from the app and I had to reinstall everything. We have been supporters of 6 flags and hurricane harbor got a lot of years but this year is the pits. No one seems to know what is going on and keep passing you off to someone else who seems to know even less. This includes the managers. I hope you can get it fixed before you lose business.

This place is a joke. . I understand being over crowded because there is no competition for the park to compete with. You can’t order chicken nuggets on the app because of a shortage. The park WiFi is terrible without them having their own WiFi for guests so the app is super slow to non existent. When ordering other food the time slots fill up too fast. Customer service is a joke. Good luck getting a hold of someone over the phone. I had issues with my membership post Pndemic which I kept paying even though there was an option to put on hold. My fault for thinking that they would be able to compensate you for being a good patron. This place needs a reality check which will hopefully come once the new lark opens by WestGate. I was excited when they did an in park survey so that I could give them some constructive criticism instead posting on a site like this. Unfortunately the survey was very controlled with just trying to find their demographic without asking for feedback or comments. This place knows it’s a joke and that we in the west valley are trapped. If you can wait until next year when the other park opens. Do it. Oh yeah, one more thing, they make you rent tubes instead of providing enough park tubes to service their customers. Terrible!!!

I am extremely disappointed at my experience today at six flags. I went at 5 pm to try to get into the park with two legal adults, both 18 one almost 19. We did not know before hand that they had made a new policy because this had never been a problem at all. We tried to get into six flags and were stopped for not being over 21, This policy had never occurred before unless it was fright fest, so i was extremely confused on why they would bring it back. We tried to get in with another guardian over 21 but were stopped by the same security guard and they let our guardian pass but not us. Afterwards the same security guards called the security and told us we had to leave for the night or we would be escorted and banned for life. To me i found this rule very unfair and simply stupid, why can an 18 year old not be able to enter when that is a legal adult. If there going to keep a policy they should at least change it so a LEGAL adult should be allowed to be a chaperone for anyone under 15. Not to mention this was my friends last day before her pass expired and we were excited to spend her last day of her pass with eachorher just to not be let in because of this policy.