I wish the developers were paying more attention to people's reviews. I see a lot of recent one stars, and that's ashame, that they're not replying to any of these. As for my experience, i've loved the app in the past, but over the past few months, I cannot use my rewards in the app. If you do an online order I can't find a way to use rewards. They're there. It is a tab titled rewards. I accrue points but when all I'm doing is pickup orders, it's frustrating because I can't ever use them!!!!

Awful. I have more glitches and problems with this app compared to any other food ordering app. Want to log in? Error. want to sign up? Error. Want to claim points for the purchase you just placed? Error. So basically, it's worthless being a member because the app won't let you log in to save the points. Or it'll act like it's going to work and then crash. I've been having this problem since December, have updated, uninstalled and reinstalled multiple times and still nothing. Very Upsetting...

I've been going to Subway for decades and it's because of this app that I'm no longer going. it takes 40 minutes or more if you place an order through the app, even if you're standing outside of the store and there's no customers, and no online orders, also the app won't take the coupon codes anymore. I work at a Walmart, I have placed an order in front of an empty subway store and still will take 30 to 40 minutes to make my order.