So far so good, the app functions well, nothing bad. Sometimes the faceID doesn’t work immediately when i open the app. I need to reopen it 2 or 3 times to detect the FaceID otherwise , it gives me the option to log in with user ID. Keep the work up.

This app is not helpful. The only thing I can look up our medical providers and the results that I give me are not related to the search most of the time. When I try looking for dentist, I get gynecologist and mental health therapist, physical therapist and other types of random searches. When I try to search for a mental health therapist, I virtually get no searches that are related to what I’m looking for. It’s basically pointless to use a search door. Also, there is no cost estimator for certain procedures and that’s saying that would be helpful. The thing that I dislike is the login process. What is the 40 of the bio identifier/Face ID if it’s always gonna open up a second window for me to physically login. I also dislike that I can’t take screenshots in the app. This is my information I want to be able to have copies of it if I please. I think the security measures are overkill in all honesty

Let's see, I can view my ID card. Oh, I can do that in the native Wallet app. I already know my primary care provider's name. Anything about the plan or coverage takes me to their glacially slow website, but, hey, everything about how I pay them is right here. For the record, it's much, much more important to have information about what you do for me available in the app than it is to have information about what I do for you. It's not so much that it's a bad app as it is that the app doesn't do ANYTHING useful for me. Let me know when it actually helps me rather than you, eh? Right now it's useless and half-baked. The fact that it was released when it’s sole focus is on what I do for you tells me that your product managers and developers need a refresher on who is the customer here.