Doesn't work. On the screen confirming my order it won't let me proceed because it says I haven't filled in the necessary customer details to proceed to payment, even though I've given them everything through my profile. Even editing the information through the link at the confirmation page doesn't work, as it seems to not apply the details and erases them after I click "apply". I actually think I had this very same problem a couple of years ago, having this app installed on a different phone

Unfortunately, numerous problems continue with the app. Deals & rewards cannot be applied (at least I have had no luck with it). I've written to Arby's several times over several years about these problems, but there has been no reply, nor any improvement in the app. The majority of the time, I just order from another restaurant. It's hard to tell how much business Arby's misses out on due to the problems with their app.

This app is so over complicated and buggy it's basically useless. It signs you out repeatedly and when you try to log back in, it goes to a page to create a new account and then tells you you already have an account. Well, no kidding! I was signed in 20 secs ago until switching to a different page in the menu signed me out randomly. What a mess. Even when it works properly for a couple minutes, you find out you can't have the advertised deals for delivery.