This is specifically about the app, not the store or their service. The app needs to offer flavors offered at specific locations or alert you if the flavor you selected is unavailable. As of now, the app lets me order flavors of ice cream or new products not available at my local store on that particular day. Please show us only products that are currently available so we don't waste time, gas or money going for nothing.

This app (and the website) are non-functional for orders. I have tried multiple times on both platforms. It either gets stuck on "loading" when trying to add to cart or "error" when calculating the total in the cart. When I am successful in adding to the cart, it doesn't retain the info for me to come back later to (attempt) to check out.

only reason I started buy at Baskin Robbins recently was because of the rewards. however the last time I filled up "rewards" goal on visits, they transfered it to an "offer" not a "reward". emailed them asking where the "reward" was and they confirmed it was an "offer". some context: you can use up to 3 "rewards" per order. you can only use 1 "offer" per order and the offers are worse usually. I'll wait to use this app till it gets better again was good During summer months.